We understand the importance of smooth and hassle-free transactions! With cellpay, it is seamless, efficient, and stress-free for you.
Instantly, tokens/receipts are sent to your mobile device after purchase! These serve as receipt for Prepaid/Postpaid Customers
We are here to serve our customers and end-users, we are available round the clock to ensure you're not left in the dark
At Consolidated Energy Logistics Limited, we aim to effectively deliver electricity tokens and other energy needs to our customers. To be able to do this speedily and with the customers' convenience in mind, it is essential that we utilize some personal data. You can read more below in the Data/Privacy Policy which you must agree to in order to use our service.
We collect the information you provide when you use our service, including when you sign up for an account and when you make purchase. This includes the information you provide as part of your purchase.
It also include details necessary to complete purchase of electricity tokens or payment of bills.
Our systems analyze entries to match meter number, address, customer ID and more to be able to deliver recharge token to the right purchaser. Data entry fields are collected and saved for ease of use in the future. They'll be matched with your meter or customer number anytime you want to make a purchase in order to confirm your user account easily.
Your usage
Information about transactions made on CELL
If you use our services for purchase or other financial transactions, we collect information about the purchase or transaction. This includes contact details, amount and time. This is necessary for keeping historical records for your purchases for audits and future reference.
Information others provide about you
Third parties including friends, families or agents may use our service to pay or purchase electricity tokens for you. When your meter number is provided, it will be matched with your address details and account ID in order to complete the purchase.
Device information
We collect information from and about the computers, phones, and other internet-connected devices you use. Device and OS information is automatically collected by analytics system and no personal information is automatically collected by the system.
We use the information we have, in accordance with purchases or payments you make on the CELL platform as described below and to provide, support and enhance the CELL services.
Deliver efficient services
We use the information we have to deliver the best quality service. This results in ease of use on the part of our customers.
Location related information
We use location-related information such as present location and meter location to have purchase patterns that may be useful in the future when there is the need for some resolution of any kind.
Business analytics
Finally we collect information so that we will be able to analyze our business data and provide better service for our customers.
Policy Change Notification
We will notify you of any changes made to these policies.
How to contact us
We are available to handle any queries that may arise about this policy. You can contact us by mail: hello@cellpay.ng